Returns & Exchanges
At Thailand Betta Fish, we want you to love your aquatic-inspired fashion as much as the vibrant fish that inspire them. If you are not completely satisfied with your apparel or accessories, we offer a 30-day window for returns and exchanges on all items in original condition.
Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging with all tags attached, ensuring the garment is unworn and unwashed.
Ship It Back
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the return, we will process your refund or ship your new exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing